- Additional services may be offered; please feel free to inquire.
- If after beginning the interview either party feels a successful interview is not possible, BIOS, LLC will refund the entire deposit, minus any travel expenses that may have been incurred.
- The minimum charge is $400 (excluding promotional rates).
- Turnaround time for delivery of the final product will be arranged in the Initial Meeting.
- This service is intended to capture the unique narrative of the interviewee.
- This service is not meant to validate the stories and histories told.
- If there is interference with the interview, the interviewer may choose to end the session and reschedule.
- BIOS, LLC is not responsible for any equipment failure due to environmental circumstances but will accommodate a reschedule.
- BIOS, LLC is not responsible for any sensitive information that may be revealed.
- BIOS, LLC is not responsible for any unanswered questions given to the interviewer but not answered by the storyteller.