FAQs

  • Additional services may be offered; please feel free to inquire.
  • If after beginning the interview either party feels a successful interview is not possible, BIOS, LLC will refund the entire deposit, minus any travel expenses that may have been incurred.
  • The minimum charge is $400 (excluding promotional rates).
  • Turnaround time for delivery of the final product will be arranged in the Initial Meeting.
  • This service is intended to capture the unique narrative of the interviewee.
  • This service is not meant to validate the stories and histories told. 
  • If there is interference with the interview, the interviewer may choose to end the session and reschedule. 
  • BIOS, LLC is not responsible for any equipment failure due to environmental circumstances but will accommodate a reschedule.
  • BIOS, LLC is not responsible for any sensitive information that may be revealed.
  • BIOS, LLC is not responsible for any unanswered questions given to the interviewer but not answered by the storyteller.